About Us
BPeSA Western Cape was founded in 2001 to promote and develop the IT-enabled services industry in Cape Town, with a strong initial focus on contact centres. It operates both as a specialist investment promotion agency for business process outsourcing (including call centres) and as a regional trade association and networking body for the industry.
The mandate of BPeSA Western Cape is to create jobs. It does this by raising awareness of the industry's potential internationally and thus attracting new investments, and by helping to create an enabling environment for investments to thrive and grow - developing the skills base, supporting SMEs, and providing linkage to national and regional government to ensure the implementation of pro-growth policies.
